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FirstClose Aligns with Pen Air Federal Credit Union to Provide Reporting Solution

Partnership enables efficient home equity lending and LOS integration

Austin, Texas, July 25, 2017 – FirstClose, a provider of end-to-end technology solutions for refinance and home equity lenders nationwide, today announced a partnership with Pensacola, Fla.-based Pen Air Federal Credit Union.

The partnership integrates FirstClose into Pen Air’s loan origination system (LOS), LoansPQ. A MeridianLink solution, LoansPQ integrates loan origination, core processing and internal banking software in almost any configuration.

The integration with FirstClose provides the credit union access to an end-to-end refinance and home equity lending solution, as well as a vendor management system that eliminates duplicate data entry. Pen Air is able to easily order instant property reports, AVMs, desktop valuations, property condition reports and flood reports directly from its LOS. In addition, FirstClose will handle all closing and recording responsibilities on behalf of the credit union.

“FirstClose’s unique, comprehensive solution provides an effortless way to process all home equity loans and home equity lines of credit,” said David Lancaster, VP of Lending, at Pen Air. “We pride ourselves on providing our members with the best possible service, and we’re looking forward to working closely with FirstClose to achieve this.”

“We already value our partnership with Pen Air and look forward to helping Pen Air reduce closing times, cut costs and increase efficiencies,” said Tim Smith, co-founder and president of FirstClose. “Our goals align with Pen Air’s in that we are focused on providing the most accurate property information in an efficient and easy-to-use way.”

About Pen Air Federal Credit Union

At Pen Air Federal Credit Union, respect is a guiding principle. As the largest and oldest credit union headquartered in Pensacola, Florida, with $1.3 billion in assets, Pen Air is dedicated to enhancing lives through exceptional service, strength, and financial solutions. Eighteen locations in Northwest Florida and Southeast Alabama, which include three student-run credit unions at area high schools, combined with Online and Mobile banking provide worldwide reach. Pen Air is a not-for-profit, member-owned financial institution, serving the community and improving lives since 1936. For more information, visit or call (850) 505-3200 / toll free (877) 4PENAIR.

About FirstClose

Headquartered in Austin, Texas FirstClose provides end-to-end technology solutions to refinance and home equity lenders nationwide, as well as a vendor management system that eliminates duplicate data entry. The company’s flagship product, the FirstClose Report, is the first, comprehensive refinance and home equity loan solution with capabilities to deliver title, flood, valuation and other important data elements in one report. For more information, visit

Client | We are delighted to partner with FirstClose. As CEO, my philosophy is to work smarter, not harder. This product allows us to minimize the time spent on preparing a loan for underwriting. We are excited to have this feature available for our lending department.

Janet H. Tidwell, CEO, Holston Methodist Credit Union